Ecommerce Orders Returns Policy

  • Returns are only accepted for damaged / faulty goods.
  • We must be notified of intent to return within 48 hours of receiving good.
  • Goods must be returned within 14days in order for a refund to be processed.
  • Return postage is the responsibilty of the purchaser.
  • Postage costs are non-refundable.
  • Refunds will be authorised within 24 hours of return of the goods.
  • Swan Lane branded clothing is made to order and so unless faulty is non-refundable.